Shipping policy
What shipping methods do you offer?
Orders are shipped Monday through Friday. Major holidays like Christmas and Labor Day are not included in transit times. We're happy to ship via UPS, UPS Express, FedEx, or USPS.
- USPS normally takes 2-3 transit days but may take up to 10. If your package goes missing, contact us using the Contact Us link on our website. USPS Parcel Select Ground normally takes between 10-15 business days to deliver. If you are located in Alaska or Hawaii, delivery can take between 15-30 business days. If your package goes missing, please contact your local post office for assistance.
- UPS 2-Day Air orders placed before noon EST will ship the same business day. Orders placed after noon will ship the following business day. UPS 2-Day Air doesn’t deliver on Saturdays or Sundays, so an order placed after noon on Thursday will arrive Tuesday. If you need guaranteed delivery, this is your best option.
- UPS 3-Day Air orders placed before noon EST will ship the same business day. Orders placed after noon will ship the following business day. UPS 3-Day Air doesn’t deliver on Saturdays or Sundays, so an order placed after noon on Thursday will arrive Wednesday. If you need guaranteed delivery, this is your best option.
- Ground shipping takes around 5 days to deliver in the US from our Indianapolis, IN fulfillment center. It can be USPS, UPS, or FedEx at our discretion. Ground doesn’t guarantee any specific delivery time and it can take up to 10 days.